Many organizations struggle while dealing with their process/shop floor problems. Mid-level managers often tend to sway towards intuition and fire fighting rather than data/fact based decision making and proactive resolution.
Practical Problem Solving (PS+) is a very simple management by fact approach that consists of a 5 step approach to drive improvements within organizations in manufacturing & services. The solution consists of a full suite of offering that will help the organization jumpstart its improvement program.
When to use PS+
If you are looking for answers to the following questions, then Customer Analytics Pak is what you need.
Data backed reasons customer churn
Factors for building a profitable retention program
Identify which factors drive customer satisfaction and loyalty
Scope of Engagement
Pre-work survey, pre-work e-learning course work
Improvement project identification
PS+ workshop
Project mentoring
Online assessment
Campaigns, reward & recognition
Benefits
Cultural impact
Structured problem solving approach
Data based decision making
Fire fighting to proactive action
Create buy-in for all departments
Identifying true root cause
Business Impact
Process KPIs improvement
Customer satisfaction improvement
Profitability increase
Cost/efficiency improvement
If you are looking for Lean Six Sigma consultant in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
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