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7 Acts of Client Centric Professional

The “7 Acts of Client Centric Professional” is indeed a structured approach to fostering client-centricity in business. It emphasizes placing the client at the core of all operations and interactions.

The course aims to highlight the importance of client-centricity and provides practical tools to apply this concept daily, especially in managing client challenges alongside workplace demands.

• Why client centricity
• Importance of Client Centricity
• Learn & apply the 7 steps in the acts of client centricity
• Reflective Activity

Target Audience

• Employees across sectors
• Employees across sectors and experience
• Employees with or without client interactions