Silver Membership
This membership plan provides you access various free resources such as self-paced e-learning courses, eBooks, research report, tools and templates, assessment tool, reference material and much more.
Free Courses
Lean Six Sigma Primer
120 Minutes | 16 Lectures | Price : $20
Leading with Clarity in New Jobs -Leadership Skills & Tools
120 Minutes | 17 Lectures | Price : $45
Six Sigma Case Files
30 Minutes | 7 Lectures | Price : $30
If you looking for more courses, please visit here.
Free Downloads
| Topic | Resource Type | Free/Paid | Title | Description |
|---|---|---|---|---|
| Business Growth | Research Report | Free | Customer Churn & Retention - Management Perspective | Download customer churn & retention management report |
| Business Growth | eBook | Free | Hearts & Minds Client Centric Strategy | Download the copy of Hearts and Minds Business Growth Strategy Book to grow your business consistently. |
| Business Growth | Self-Assessment | Free | Sustainable Business Growth Potential Assessment | Get a FREE diagnostic on your organization’s potential to achieve sustainable business growth. You will get a Sustainable Growth Score, a detailed analysis and a customized action plan instantly. |
| Business Growth | Course | Free | B2B Client Centric Business Growth Strategies Course | Here’s some useful information on how you can grow your B2B business consistently using Client Centric Business Strategies. There are 10 videos for you to check out |
| Business Growth | eBook | Free | A Healthy B2B Growth Equation - eBook | Download a PDF copy of A Healthy B2B Growth Equation that will help a leader like you to to understand the six issues that you need to overcome to consistently scale your B2B business |
| Client Centricity | Interactive Report | Free | Customer Centricity Assessment Report | View demo of interactive sample report of Customer Centricity Assessment for Organizations |
| Client Centricity | Reference Material | Free | 7 Acts of Client Centric Professional | Learn about our proprietary approach for client centricity that contains 7 simple things any professional can follow, every day. |
| Client Centricity | Spreadsheet | Free | Touchpoint Assessment Check Sheet | Download XL based touchpoint assessment check sheet for evaluation & benchmarking with instructions |
| Client Centricity | Reference Material | Free | Customer Experience Self-Assessment | Download customer experience self-assessment check sheet that is useful before commencing client centricity journey in your organization. |
| Client Centricity | Research Report | Free | Customer Experience Research Report | Get your copy of a research report on customer experience trends in India. |
| Client Centricity | Reference Material | Free | Client Centric Decision Making Check Sheet | Download Client Centric Decision Making Checklist and avoid Dunning-Kruger Traps |
| Client Centricity | Research Report | Free | B2B Customer Experience Report | Get your copy of a research report on B2B customer experience practices in India. |
| Data & Analytics | Self-Assessment | Free | HR Analytics Knowledge Assessment | Take a quick knowledge assessment on HR analytics. (suitable for HR professionals across levels) |
| Data & Analytics | Reference Material | Free | HR Analytics Project Ideas | Get a PDF copy of HR Analytics Project Ideas |
| Data & Analytics | Reference Material | Free | HR Analytics Project Charter Template | Get a PDF copy of HR Analytics Project Charter Template |
| Data & Analytics | Spreadsheet | Free | Data Cleaning & Preparation | Contains data file that is used in data cleaning tutorial. Can be downloaded for your practice. |
| Experience Design | Reference Material | Free | Customer Journey Map | Get a PDF copy of various elements of customer journey map |
| Experience Design | Reference Material | Free | Employee Journey Mapping | Get a PDF copy of various elements of employee journey map |
| Quality & Productivity | eBook | Free | The Master Book for Lean Six Sigma Green Belt Certification | Download the 'The Master Book for Lean Six Sigma Green Belt Certification by Nilakantasrinivasan - PDF (first chapter) |
| Strategy Execution | eBook | Free | Hoshin Kanri Policy Deployment e-Book | Download a PDF copy of Hoshin Kanri policy deployment eBook to understand the concept of strategic execution from basics (44 pages) |
| Strategy Execution | Reference Material | Free | Management By Fact Template | Download a copy of the Management by Fact template that you can use for solving some of your wicked challenges. |
| Strategy Execution | Reference Material | Free | Why OKR eBook | Download a PDF copy of Why OKR eBook that will help a leader like you to decide if OKR or elements of OKRs will be useful to your organization |