Insights

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   Things fall apart; the center cannot hold. – W.B. Yeats   Take away for CX Professionals A great CX vision & strategy cannot compensate for weak execution.     Get a PDF copy of […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   Learning the tactics from an expert is the best way to do an act. – Tiruvalluvar   Take away for CX Professionals Engage an expert if you want to deliver world class CX. Get […]

There are many trend trackers to present a global perspective of CX, but there aren’t many in India. We have seen that many global trends apply to India, only with subtle difference. This report contains key observations about evolving CX trends in India including: General Business & Economic Outlook for CX 6 Key 2019 CX […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   The reform rabbit can become a turle, which can become a rock. – Robert D Blackwill     Take away for CX Professionals   Caution : CX improvement initiatives water down as time progresses. […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   Distractions are un-avoidable, plan for it! – (Neil) Nilakantasrinivasan   Take away for CX Professionals Daily issues need time & attention, you cannot ignore them. So are CX transformation initiatives. Download 7 Acts of […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   A little rain each day will fill the rivers to overflowing. – Liberian Proverb Take away for CX Professionals There should be a regular progress if you have to succeed in CX transformation. Download […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change     The more thou dost advance, the more thy feet pitfalls will meet. – Aristotle   Take away for CX Professionals Roadblocks are indicators of your progress.   Download Customer Experience Self-Assesment Checksheet Download […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   Increasingly the ability of organizations – and not only of business – will come to depend on their comparative advantage in making the knowledge worker productive. – Peter Drucker   Take away for CX […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   All great things have small beginnings. – Peter Senge   Take away for CX Professionals Make a humble beginning. Get access to India B2B Customer Experience Research Now Download Author is an expert in […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change Act only after taking into account the input, ouput & result. – Tiruvalluvar   Take away for CX Professionals First step of CX transformation is a comprehensive assessment of the suppliers, inputs, process, outputs and […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   Grasp the subject, the words will follow. – Cato the Elder Take away for CX Professionals Connect with the vision and details will emerge automatically.   Get India Centric Customer Experience Trends Report Download […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and drive customer experience change   Be the change you want to see in the world. – MK Gandhi Take away for CX Professionals CX change management should be top down. Leaders should demostrate, first.   Download Customer Experience Self-Assesment […]