Insights

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy Never invest in anything that eats while you sleep.   – Francis Player Take away for CX Professionals Your customer experience program should never be a depreciating or non-performing asset. Get a PDF copy of […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy It is better to endure competiton for rich customers than to be invested with monopoly over impoverished customers. – Frederic Bastiat Take away for CX Professionals Your customer experience strategy should be aggressive and financially […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy I may not have gone where I intended to go, but I think I have ended up where I intended to be. – Douglas Adams Take away for CX Professionals At the end of the […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy If you don’t know where you are going, you will probably end up somewhere else. – Laurence J Peter Take away for CX Professionals Do you have a goal for your customer experience program? Download […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy Once you understand what the brand is all about… you know what products you’re supposed to make and not make. You know how you’re supposed to answer your phone. It gives a set of principles […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy You must not worry whether the desired result follows from your action or not, so long as your motive is pure, your means correct. – MK Gandhi Take away for CX Professionals Focus on means […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy You can’t promise your customers sunny weather, but you can promise to hold an umbrella over them when it rains. – Ron Zemke Take away for CX Professionals Focus on controllable factors rather than wander […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy We measure ‘success’ by the way we touch the life of people. – Robert Chapman Take away for CX Professionals Customer experience strategy should connect with a larger purpose. Download XL based Touchpoint Assessment Check […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy A good CX strategy means 100x ROI. – (Neil) Nilakantasrinivasan Take away for CX Professionals Customer experience is a business strategy to maximize revenue & profits. It’s not some kind of soft skills program. Get […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff. – Scott Cook Take away for CX Professionals Obsession can take you places. Get a […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy If you think CX is about pleasing customers at your expense, you haven’t got it yet. – (Neil) Nilakantasrinivasan Take away for CX Professionals A good CX program is profitable to you & your customers! […]

Customer Experience Quotes Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy A satisfied customer is the best business strategy of all. – Michael LeBoeuf Take away for CX Professionals You can never be successful in business, if customer is not on your side.   Download Customer […]