In a recent Lean Six Sigma Project kick-off meeting of one of my clients, after the teams presented their project charters, the business leader made an extempore announcement that the best and most successful Lean Six Sigma project will receive a special recognition and the team members will be lucratively rewarded. Immediately few of them […]
Customer Satisfaction Survey Customer Satisfaction Survey Products/Services How effectively does our product/service solve your problems? 1 2 3 4 5 UN ACCEPTABLE EXCEEDS EXPECTATION This is a required question How would you rate the overall quality of our product/service? 1 2 3 4 5 UN ACCEPTABLE EXCEEDS EXPECTATION This is a required question What features […]
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