Here is one of the most inspiring Customer experience quotes to delight customers and build Customer Experience Strategy
Once you understand what the brand isall about… you know what productsyou’re supposed to make and not make.You know how you’re supposed toanswer your phone. It gives a set ofprinciples to an entire enterprise.
– Sheely Lazarus
Take away for CX Professionals
Help front line employees connect with
your brand.
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Author is an expert in Customer experience strategy. If you are looking for Customer Experience (CX) consultant in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.
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