Customer Interview Skills

Customer Interview Skills

Learning Objectives

Develop customer interviewing skills to identify insights for product and service process development

Target Audience :

Product managers, Marketing Members, Customer In-sights Team

Duration :

2 – 3 days

Curriculum

• VOC & Research Structure
• Interview Preparation Techniques
• Rapport Building Techniques
• Questioning Techniques
• Non-Verbal Techniques

To conduct Customer Interview Skills training in Chennai, Bangalore, Mumbai, Delhi and across India, contact us.