Client Centric Decision Making Checklist – Avoid Dunning-Kruger Traps | Client Centric Decision Making Checklist

Client Centric Decision Making Checklist – Avoid Dunning-Kruger Traps

A Leader’s Check Sheet!

As a leader, you can go wrong in Client Relationship Management and fall for the Dunning-Kruger Effect.

Dunning-Kruger Effect is a cognitive bias where people with low ability in a particular area tend to overestimate their competence, while those with high ability may underestimate their competence.

Thankfully, you can refer to our check sheet and avoid gross mistakes.

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What is your biggest challenge with regard to your company's growth?

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