Customer Churn Research Report

Customer Churn Research Report

Our research to understand the best practices among enterprises across sectors in Indian region suggest that Customer Churn & Retention Management as a concept is in its infancy, barring few sectors that experience high churn, such as Telecom. At a time when the revenue growth by customer acquisition is stalling, many sectors are unprepared to handle this challenge with scientific and proven methods.

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What is your biggest challenge with regard to your company's growth?

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