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Examples of OKR

Here are some examples of OKR (Objectives and Key Results) that an organization could set:

Increase sales revenue by 20% in the next quarter

• Objective: Increase sales revenue
• Key Results:
  • Achieve a 15% increase in customer acquisition
  • Increase average order value by 10%
  • Launch 3 new products that contribute to revenue growth

Improve employee engagement and satisfaction:

• Objective: Improve employee engagement and satisfaction
• Key Results:
  • Conduct employee satisfaction surveys and analyze results
  • Implement a recognition and rewards program for employees
  • Increase employee participation in training and development programs by 25%

Enhance customer experience:

• Objective: Enhance customer experience
• Key Results:
  • Reduce customer complaint resolution time by 50%
  • Increase customer satisfaction score from 80% to 85%
  • Implement a customer feedback system and act on customer feedback to improve customer experience

These are just a few examples, and OKRs can be tailored to specific organizational goals and objectives. The key is to ensure that the objectives are specific, measurable, achievable, relevant, and time-bound (SMART).

Nilakantasrinivasan J

Nilakantasrinivasan J (Neil) (born 1974) is an Indian author, consultant and guide, focused on the subject of client centricity, B2B client centric business growth, business transformation & analytics. Nilakantasrinivasan J (Neil) is the author of 3 books, The Client Centric Protagonist, The Master Book for Lean Six Sigma & A Little Book for Customer Experience.

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