North Star Objectives
North Star Objectives are a company’s core, overarching goals that guide decision-making and help ensure everyone is aligned towards a common vision. They serve as a beacon that keeps teams focused on what truly matters and helps them prioritize their efforts and resources.
An example of a global company with a North Star Objective is Amazon. Amazon’s North Star Objective is to be the world’s most customer-centric company. This objective guides all of their decision-making and drives their focus on providing the best possible experience for their customers. As a result, Amazon has built a loyal customer base and become a leader in e-commerce and cloud computing.
Steps involved in developing North Star Objectives are :
- Identify the key problem or opportunity: Start by understanding the problem or opportunity that you want to solve for your customers.
- Define your customer segments: Get a clear understanding of who your customers are, their needs, and what they value.
- Determine your product’s Unique Value Proposition (UVP): Identify what makes your product unique and valuable to your customers.
- Establish measurable goals: Set specific, measurable, and achievable goals that align with your UVP and customer segments.
- Align your team: Ensure that everyone on your team understands the North Star Objective and is aligned with it.
- Monitor progress and adjust as needed: Continuously monitor progress towards your North Star Objective and make adjustments as needed.
- Make it actionable: Create a plan to turn your North Star Objective into action, including metrics and key results to measure success.