Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Top organizations choose Canopus Business Management Group

Neil is quite versatile by way of his varied experience across industries. As Master Black Belt has guided many novices and executed many projects which have helped reengineer processes and result in saves.

VK Murali
Head, Corporate Banking Operations, Standard Chartered Bank

Did well in all areas of topics. Learn – How one can have strategy path to success, monitory the execution part to have completed and if change is required we can do in time

General Manager – Marketing, JK Lakshmi Cement Ltd

Good Insights into creating a new business area

Vertical Head Textiles, Indofil Industries Limited

A good number of examples at Blue Ocean Strategy Masterclass. ERRC strategy model & sound tool to look at.

Marketing Manager, Indofil Industries Ltd.

Latest Insights & Ideas

11 Dunning-Kruger Effect Traps in Client Relationship Management

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!