Your Partner In
Client Centric Business Growth

Poor Account
Growth

High Client
Churn

Low Sales
Win Rates

Poor NPS &
SLAs

Low EBITDA
Margin

You Succeed when your Client Succeeds!

Books Authored by Nilakantasrinivasan J

From Customer Experience to Process Centricity, three books that capture value creation from different angles

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A Healthy B2B Growth Equation

A healthy B2B growth isn’t a sprint; it’s a marathon. Understand the 6 issues that you need to overcome to unlock full growth potential of existing accounts and organically scale your business.

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Nilakantasrinivasan J (Neil) is on a mission to help businesses achieve sustainable business growth using client-centric strategies.

He believes the true assets of any company are its clients. A true measure of leadership is creating value for clients and making them successful.

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Stay Informed : Sustainable Business Growth with Client-Centric Strategies

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Top organizations choose Canopus Business Management Group

Excellent course on Digital Business Transformation! Mr.Neil….Thank you ! I have given 5 stars as the structure of course is filled with practical, insights of impact. I truly enjoyed enjoyed tools, and tips. I am impressed with the passion, hard work that I have enrolled in other course. Once again thank you for the course !

Ahmad Salman K.

Pretty well managed knowledge sharing experience with real industry examples

Head - Business Analysis Chairman's Office, Reliance Infrastructure Limited

Neil is a great trainer. I particularly liked the visual approach with real life examples

Head - Contact Centre
Cox and Kings

The training, topic, presentation were very useful to me and my organization. Benefits gained were New strategy development, Increasing Volume of Business & sustainability and looking at new markets ( Blue Oceans ) & offerings.

Chief Mentor - Academics & Finishing School Training & Certification, KKM Soft (P) Ltd.

Latest Insights & Ideas

Articles

“Effective meetings are the cornerstone of client-centric business growth, fostering alignment, trust, and collaboration.”

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What would Sam Walton (Walmart) do with GenAI?

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Your Partner In
Client Centric Business Growth

You Succeed when your Client Succeeds!