Description
The “7 Acts of Client Centric Professional” is an approach or model used for being client centric. Client centricity is all about putting the client at the center of everything we do in our business. This Course will help you understand why Client Centricity is crucial for businesses and also help you apply practically the concept of Client Centricity every single day and in every single interaction in managing client challenges while dealing with every day challenges at work.
What will you learn
- Why client centricity
- Importance of Client Centricity
- Learn & apply the 7 steps in the acts of client centricity
- Reflective Activity
Target Audience
- All levels of employees regardless of experience who thrive to be client centric professional
- All employees with or without client facing interactions
